qbq Archives

Career Success Lessons From the Rugby World Cup

The Rugby World Cup final was played over the weekend.  New Zealand beat France 8 – 7 in a very intensely contested and physical match.  If you read this blog with any regularity, you know that I am a rugby player.  I played my first match for Penn State in 1968 and my last on my 60th birthday last year.

Rugby is a hard physical game, played by hard physical men — and women.  I learned a lot about life and career success on the rugby pitch.  One of the most important career success lessons I learned on the pitch was the importance of preparation.  Tweet 97 in my career advice book Success Tweets says, “Today, do the things others won’t do, so tomorrow you can do the things they can’t do.

I got this bit of career success advice from Jerry Rice an American Football player.  He is in the NFL Hall of Fame.  When he retired, he held all of the important records a wide receiver could amass.  I’ve never seen anyone better – and I’ve watched a lot of football over the years.  Growing up in Pittsburgh, Sundays meant two things – church and the Pittsburgh Steelers.

Jerry Rice was well known for his commitment to fitness.  He worked out harder and longer than any other pro football player.  When he was asked the secret of his success, he said, “I am willing to do the things today that others won’t do, so I can do things on Sunday that they can’t do.”  In other words, work hard, prepare, commit to taking personal responsibility for your own career success.

It takes a tremendous level of commitment to win a Rugby World Cup – or to finish second for that matter.  As I watched on Sunday, I was astounded by the level of physical fitness and the intensity both sides brought to the match.  I was pulling for New Zealand, but came away with tremendous respect for the French players.  All of the players on the pitch that day demonstrated their commitment to winning.  And that’s where today’s career success advice comes into play.

It’s simple, really.  Career success is all up to you, and me, and anyone else who wants it.  We all have to take personal responsibility for our own career success.  I am the only one who can make me a career success.  You are the only one who can make you a career success.  Become willing to do things that others are unwilling to do – and this can be a million little things like keeping your clothes in good repair; shining your shoes; rehearsing your presentation out loud; proofreading your emails, not just relying on spell check; staying up-to-date on your company, your competitors and your industry; building relationships by doing for others with no expectation of return.

If you already do these kinds of things, bravo.  You’re in the minority.  Too many people do only what they have to.  Successful people always go the extra mile.  As Jerry Rice says, they do the things others won’t.

Think for a minute.  What are the kinds of things that you can do that go above and beyond, that demonstrate your commitment to your own success?  Make a list.  Then go about doing these things regularly.

Stuff happens as you go about creating your life and career success: good stuff, bad stuff, frustrating stuff, unexpected stuff.  Successful people respond to the stuff that happens in a positive way.  Humans are the only animals with free will.  That means we – you and me – get to decide how we react to every situation that comes up.  When you take responsibility for responding positively to people and events – especially negative people and events – you’re doing the things that a lot of people won’t do.  This means that you’ll be more successful in the long run.

Personal responsibility means recognizing that you are responsible for your life and career success and the choices you make.  It means that you realize that, while other people and events have an impact on your life, these people and events don’t shape your life.  When you accept personal responsibility for your life, you own up to the fact that how you react to people and events is what’s important.  And you can choose how to react to every person you meet and everything that happens to you.

The concept of personal responsibility is found in most writings on success.  Stephen Covey’s first habit in The 7 Habits of Highly Effective People is, “Be proactive.”  My friend John Miller’s book, QBQ: the Question Behind the Question, asks readers to pose questions to themselves like, “What can I do to become a top performer?”  When you ask and answer this question, you’ll be on your way to doing the things that other won’t do – and getting the promotions and recognition that they can’t get.

In my opinion, all of this comes down to two words: activity and persistence.  Activity and persistence are my watchwords.  I set some very high goals for myself every year.  I begin each year in high gear and then I kick it into overdrive.  And, I persist until I achieve all of my goals, no matter what.  I am committed to activity and persistence.

Mike Litman has some interesting things to say about activity…

“Activity.  Activity.  Activity.  Too many people are standing still.  Too much pondering, too little action.  Too much scatteredness, too little focus.  Too much talk, too little results.  In 2009, commit to a year filled with activity.  Be 1% more active each day in your business.  Start at 1%.

“Activity.  Activity.  Activity.  When you stand still too long, moving becomes real tough.  Very tough.  Every day, do at least one action that moves you forward.  What I love best about a lot of activity, is that I get to make mistakes and learn what works.  You can do the same.  Activity.  Activity.  Activity.  2009 is about you being more active than you’ve ever been.  Are you in?  Are you ready to commit to a year filled with activity?”

Kevin Eikenberry writes to leaders, but his ideas apply to anyone who wants to create life and career success.  He says…

“Let me be blunt.  We can create and engage in the best leadership skill training, we can create the best leadership development opportunities, and we can provide coaching and mentoring that is outstanding, and yet, if all of these programs and leadership activities don’t include an ongoing persistent process of improvement – a way to instill and inspire persistence – we will fall short of what is possible… Ask yourself today what you can do to create greater persistence in yourself and your organization.  Your answer (and the action taken on that answer) will pay you rich rewards.”

These guys are right!  Activity and persistence will make you an outstanding performer.  And they are the key to putting the advice in Success Tweet 97 to work.  Activity – even 1% more than you currently do – and persistence – fighting through problems and setbacks – will yield positive results in the long term.  But you have to commit to them.

The career success coach point here is simple common sense.  Successful people commit to taking responsibility for their life and career success.  They do whatever it takes to achieve their life and career success goals.  They follow the career advice in Tweet 97 in Success Tweets.  “Today, do the things others won’t do; so tomorrow you can do the things they can’t.”  Be willing to put in the time to prepare so that you can create the life and career success that you want and deserve.  Be active and persistent.  The law of inertia says that a body in motion tends to stay in motion.  That’s why activity is so important.  Once you get moving, it’s easier to stay moving towards your goals.  And it’s easier to persist in the face of problems and setbacks.  To paraphrase Muhammad Ali: “Inside a ring or out, ain’t no shame in going down.  It’s staying down that’s shameful.”  Persistent people don’t stay down; they get back up and keep moving.  Make activity and persistence your watchwords.  You’ll amaze yourself with how much you will accomplish, and the life and career success you will create.

That’s my career advice for today, prompted by New Zealand’s win in the 2011 Rugby World Cup.  What do you think?  Please take a minute to share your thoughts with us in a comment.  As always, thanks for reading my daily musings on life and on career success.  I value you and I appreciate you.

Bud

PS: If you haven’t already done so, please download a free copy of my popular career advice book Success Tweets and its companion piece Success Tweets Explained.  The first gives you 140 bits of career success advice tweet style — in 140 characters or less.  The second is a whopping 390 + pages of career advice explaining each of the common sense tweets in Success Tweets in detail.  Go to http://budurl.com/STExp to claim your free copy.  You’ll also start receiving my daily life and career success quotes.

PPS: I opened a membership site on September 1.  It’s called My Corporate Climb and is devoted to helping people create career success inside large corporations.  To celebrate the grand opening, I’m giving away a new career advice book I’ve written called I Want YOU…To Succeed in Your Corporate Climb.  You can find out about the membership site and get the career advice in I Want YOU… for free by going to http://www.mycorporateclimb.

 

Persistence, Discipline and Career Success

Jill Koenig posted a great piece of career advice on Facebook yesterday.  Check it out…

“More often than not, discipline is the single greatest factor in determining whether or not you achieve your long term goals. Planning requires discipline, concentration requires discipline, a positive mindset requires discipline, visualizing your outcome requires discipline, all other skills necessary for goal achieving require discipline to manifest your desired outcome.”

Jill is a smart woman.  I suggest you check out her Facebook page.  Tell her I sent you.  And, she’s right on here.  Discipline is an important key to career success.  And discipline takes persistence.  Tweet 35 in my career advice book Success Tweets says, “Persistent people keep going; especially in the face of difficulties.  Keep at it and you will accomplish your goals.”  I believe you have to be disciplined to keep at it.

John Miller is a friend of mine.  He is also the author of a great little book called QBQ! The Question Behind the Question. John says that all too often we ask the wrong questions when we run into problems.  These questions focus on other people.  They seek to find who to blame for our troubles and difficulties.  John suggests that you (and I) should ask the question behind the question – the question that requires discipline, empowers us and helps us take charge of our life and career success.

John is on to something here.  His question behind the question concept is great career advice.  QBQs, as John calls them, help us become disciplined and persistent and keep going in the face of difficulties.

At the end of the book, John provides “a great list of lousy questions,” along with a QBQ that he suggests will help you move toward your life and career success.  Check them out…

Lousy Customer Service Questions

  • When will shipping start getting orders out on time?
  • Why do our customers expect so much of us?
  • Why don’t customers follow the instructions?

Customer Service QBQ

  • How can I best serve our customers?

Lousy Sales Questions

  • Why are our prices so high?
  • When will our products become more competitive?
  • Why won’t customers call me back?
  • When will marketing give us better sales aids?
  • Why can’t manufacturing make what we sell?

Sales QBQs

  • What can I do today to become a more effective sales person?
  • How can I add value for my customers?

Lousy Marketing Questions

  • When will salespeople deliver our programs?
  • Why won’t salespeople take the time to learn our new products?

Marketing QBQs

  • What can I do to understand sales reps’ issues and concerns?
  • How can I learn more about what our customers want and need?

Lousy Manufacturing Questions

  • Why can’t salespeople stay within our capabilities?
  • When will they learn to sell according to our specifications?

Manufacturing QBQ

  • How can I better understand the challenges our salespeople face?

Lousy Individual Contributor Questions

  • Why do we have to go through all this change?
  • When will I get the training I need?
  • Why don’t I get paid more?
  • Who is going to clarify my role and responsibilities?
  • When is management going to get their act together?
  • Who will set our vision?

Individual Contributor QBQs

  • What can I do to be more productive?
  • How can I adapt to our changing environment?
  • What can I do to develop myself?

Lousy Management and Leadership Questions

  • Why doesn’t the younger generation want to work hard?
  • When am I going to find good people?
  • Why aren’t my people motivated?
  • Who made that mistake?
  • Why don’t people come in on time?
  • Who dropped the ball?
  • When are they going to catch the vision?
  • Who will care as much as I do?
  • When will the market turn around?
  • Who do I have to do everything myself?

Management and Leadership QBQs

  • How can I be a more effective coach?
  • What can I do to better understand each person on my team?
  • How can I be a better leader?
  • What can I do to show I care?
  • How can I communicate better?
  • How can I do a better job of delegating?

Notice that all of the QBQs have the word “I” in them.  “I” Implies a high level of personal responsibility.  Asking yourself what you can do to make a situation better and move closer to the career success you want and deserve takes personal discipline.

The career success coach point here is simple common sense.  Successful people are persistent and disciplined.  As Jill Koenig says, “More often than not, discipline is the single greatest factor in determining whether or not you achieve your long term goals.”  Become a persistent and disciplined person.  Follow the career advice in Tweet 35 in Success Tweets.  “Persistent people keep going; especially in the face of difficulties.  Keep at it and you will accomplish your goals.”  Successful people don’t search for blame.  They search for what they can do to overcome the problems and difficulties that are getting in the way of their career success.  They ask what my friend John Miller calls “the question behind the question,” or a QBQ.  Questions behind the question focus on what you can do to solve problems and handle difficulties.  They begin with the words “how” and “what”.  They contain the word “I;” and they focus on action.  Here is my best career success coach QBQ: “What can I do to create my own life and career success?”  Ask and answer this question, be persistent and disciplined enough to put your answers into action and you’ll be well on your way to the life and career success you want and deserve.

That’s my career advice on being persistent and disciplined in pursuit of your career success.  What do you think?  Please take a minute to share your thoughts with us in a comment.  As always, thanks for reading my daily thoughts on life and career success.

Bud

PS: If you haven’t already done so, you can download a free copy of my latest career success book Success Tweets Explained. It’s a whopping 390 + pages of career advice explaining each of the common sense tweets in Success Tweets in detail.  Go to http://budurl.com/STExp to claim your free copy.  You’ll also start receiving my daily life and career success quotes.

Questions behind the question focus on what you can do to solve problems and handle difficulties.  They begin with the words “how” and “what”.  They contain the word “I;” and they focus on action.  Here is my best career success coach QBQ: “What can I do to create my own success?”  Ask and answer this question, be persistent and disciplined enough to put your answers into action and you’ll be well on your way to the life and career success you want and deserve.

That’s my career advice on being persistent and disciplined in pursuit of your career success.  What do you think?  Please take a minute to share your thoughts with us in a comment.  As always, thanks for reading my daily thoughts on life and career success.

Bud

PS: If you haven’t already done so, you can download a free copy of my latest career success book Success Tweets Explained.  It’s a whopping 390 + pages of career advice explaining each of the common sense tweets in Success Tweets in detail.  Go to http://budurl.com/STExp to claim your free copy.  You’ll also start receiving my daily life and career success quotes.

Success Tweet 35

My latest career success coach book, Success Tweets: 140 Bits of Common Sense Career Success Advice, All in 140 Characters or Less is now available on Amazon.com and in bookstores.  I am in the process of blogging about each of the tweets in it. You can get a free copy of Success Tweets at www.SuccessTweets.com.  If you like it, I’d appreciate a positive review on Amazon.com.

Today’s career success coach post is on Tweet 35…

Persistent people keep going; especially in the face of difficulties.  Keep at it and you will accomplish your goals.

John Miller is a friend of mine.  He is also the author of a great little book called QBQ! The Question Behind the Question.  John says that all too often we ask the wrong questions when we run into problems.  These questions focus on other people.  They seek to find who to blame for our troubles and difficulties.  John suggests that you (and I) should ask the question behind the question – the question that empowers us and helps us and helps us take charge of our life and career success. 

John is on to something here.  His question behind the question concept is great career advice.  “QBQs” as John calls them, help you become persistent and keep going in the face of difficulties.  They help you reach the life and career success you want and deserve.

At the end of the book, John provides “a great list of lousy questions,” along with a QBQ or two that he suggests will help you move toward your life and career success.  Check them out…

Lousy Customer Service Questions

• When will shipping start getting orders out on time?
• Why do our customers expect so much of us?
• When don’t customers follow the instructions?

Customer Service QBQ

• How can I best serve our customers?

Lousy Sales Questions

• Why are our prices so high?
• When will our products become more competitive?
• Why won’t customers call me back?
• When will marketing give us better sales aids?
• Why can’t manufacturing make what we sell?

Sales QBQs

• What can I do today to become a more effective sales person?
• How can I add value for my customers?

Lousy Marketing Questions

• When will salespeople deliver our programs?
• Why won’t salespeople take the time to learn our new products?

Marketing QBQs

• What can I do to understand sales rep’s issues and concerns?
• How can I learn more about what our customers want and need?

Manufacturing Questions

• Why can’t salespeople stay within our capabilities?
• When will they learn to sell according to our specifications?

Manufacturing QBQ

• How can I better understand the challenges our salespeople face?

Lousy Individual Contributor Questions

• Why do we have to go through all this change?
• When will I get the training I need?
• Why don’t I get paid more?
• Who is going to clarify my role and responsibilities?
• When is management going to get their act together?
• Who will set our vision?

Individual Contributor QBQs

• What can I do to be more productive?
• How can I adapt to our changing environment?
• What can I do to develop myself?

Lousy Management and Leadership Questions

• Why doesn’t the younger generation want to work hard?
• When am I going to find god people?
• Why aren’t my people motivated?
• Who made that mistake?
• Why don’t people come in on time?
• Who dropped the ball?
• When are they going to catch the vision?
• Who will care as much as I do?
• When will the market turn around?
• Who do I have to do everything myself?

Management and Leadership QBQs

• How can I be a more effective coach?
• What can I do to better understand each person on my team?
• How can I be a better leader?
• What can I do to show I care?
• How can I communicate better?
• How can I do a better job of delegating?

The common sense career success coach point here is simple.  Successful people are persistent.  They follow the career advice in Tweet 35 in Success Tweets.  “Persistent people keep going; especially in the face of difficulties.  Keep at it and you will accomplish your goals.”  Successful people don’t search for blame.  They ask what my friend John Miller calls “the question behind the question,” or a QBQ.  They search for what they can do to overcome the problems and difficulties that are getting in the way of their career success.  Questions behind the question focus on what you can do to solve problems and handle difficulties.  They begin with the words “how” and “what”.  They contain the word “I;” and they focus on action.  Here is my best career success coach QBQ: “What can I do to create my own success?”  Ask and answer this question at least once a day and you’ll be well on your way to the life and career success you want and deserve.

That’s my take on the career advice in Tweet 35 in Success Tweets.  What’s yours?  What is your favorite QBQ?  Please take a minute to share it with us in a comment.  As always, thanks for reading.

Bud

Success Tweet 35

My latest career success coach book, Success Tweets: 140 Bits of Common Sense Career Success Advice, All in 140 Characters or Less is now available on Amazon.com and in bookstores.  I am in the process of blogging about each of the tweets in it. You can get a free copy of Success Tweets at www.SuccessTweets.com.  If you like it, I’d appreciate a positive review on Amazon.com.

Today’s career success coach post is on Tweet 35…

Persistent people keep going; especially in the face of difficulties.  Keep at it and you will accomplish your goals.

John Miller is a friend of mine.  He is also the author of a great little book called QBQ! The Question Behind the Question.  John says that all too often we ask the wrong questions when we run into problems.  These questions focus on other people.  They seek to find who to blame for our troubles and difficulties.  John suggests that you (and I) should ask the question behind the question – the question that empowers us and helps us and helps us take charge of our life and career success. 

John is on to something here.  His question behind the question concept is great career advice.  “QBQs” as John calls them, help you become persistent and keep going in the face of difficulties.  They help you reach the life and career success you want and deserve.

At the end of the book, John provides “a great list of lousy questions,” along with a QBQ or two that he suggests will help you move toward your life and career success.  Check them out…

Lousy Customer Service Questions

• When will shipping start getting orders out on time?
• Why do our customers expect so much of us?
• When don’t customers follow the instructions?

Customer Service QBQ

• How can I best serve our customers?

Lousy Sales Questions

• Why are our prices so high?
• When will our products become more competitive?
• Why won’t customers call me back?
• When will marketing give us better sales aids?
• Why can’t manufacturing make what we sell?

Sales QBQs

• What can I do today to become a more effective sales person?
• How can I add value for my customers?

Lousy Marketing Questions

• When will salespeople deliver our programs?
• Why won’t salespeople take the time to learn our new products?

Marketing QBQs

• What can I do to understand sales rep’s issues and concerns?
• How can I learn more about what our customers want and need?

Manufacturing Questions

• Why can’t salespeople stay within our capabilities?
• When will they learn to sell according to our specifications?

Manufacturing QBQ

• How can I better understand the challenges our salespeople face?

Lousy Individual Contributor Questions

• Why do we have to go through all this change?
• When will I get the training I need?
• Why don’t I get paid more?
• Who is going to clarify my role and responsibilities?
• When is management going to get their act together?
• Who will set our vision?

Individual Contributor QBQs

• What can I do to be more productive?
• How can I adapt to our changing environment?
• What can I do to develop myself?

Lousy Management and Leadership Questions

• Why doesn’t the younger generation want to work hard?
• When am I going to find god people?
• Why aren’t my people motivated?
• Who made that mistake?
• Why don’t people come in on time?
• Who dropped the ball?
• When are they going to catch the vision?
• Who will care as much as I do?
• When will the market turn around?
• Who do I have to do everything myself?

Management and Leadership QBQs

• How can I be a more effective coach?
• What can I do to better understand each person on my team?
• How can I be a better leader?
• What can I do to show I care?
• How can I communicate better?
• How can I do a better job of delegating?

The common sense career success coach point here is simple.  Successful people are persistent.  They follow the career advice in Tweet 35 in Success Tweets.  “Persistent people keep going; especially in the face of difficulties.  Keep at it and you will accomplish your goals.”  Successful people don’t search for blame.  They ask what my friend John Miller calls “the question behind the question,” or a QBQ.  They search for what they can do to overcome the problems and difficulties that are getting in the way of their career success.  Questions behind the question focus on what you can do to solve problems and handle difficulties.  They begin with the words “how” and “what”.  They contain the word “I;” and they focus on action.  Here is my best career success coach QBQ: “What can I do to create my own success?”  Ask and answer this question at least once a day and you’ll be well on your way to the life and career success you want and deserve.

That’s my take on the career advice in Tweet 35 in Success Tweets.  What’s yours?  What is your favorite QBQ?  Please take a minute to share it with us in a comment.  As always, thanks for reading.

Bud

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